Terms & Policies


Personal information


In order to provide you with our services, we collect personal information from you including your name, home and business address, telephone numbers, email address, credit card details, bank details, date of birth, gender, lifestyle information such as personal interests and preferences, names and ages of partners and children and other information necessary to fulfil personal requests or other services and activities of South Bay Club.
We may collect your personal information as part of:

  •  an application for Membership made by our website, by email, by facsimile, in person or over the telephone;
  •  a request or enquiry made by our website, by email, by facsimile, in person or over the telephone;
  •  your communications with us through the Club;
  •  our communications with you, including for marketing purposes;
  •  registering you as a member’s guest when visiting the Club;
  •  accommodating your personal preferences;
  •  updating your personal information or making changes to a membership;
  •  your use of our application on electronic devices such as mobile phones and tablet computers;
  •  your interaction with the Club through social media sites.

We also use closed circuit television cameras in the public areas of South Bay Club and the State Buildings which may capture images of you.


Collection of your personal information online

There are many aspects of the website which can be viewed without providing personal information, however, there me be some features where you are required to submit personally identifiable information. The types of information we collect from you depend on the dealings you have with the Club. When you make an enquiry or login as a Member, we collect personal information.
We also collect information about how you use our website. For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.


Use of personal information and consent

We generally use your personal information for the purpose of providing you with Membership services that form the normal practice of South Bay Club.
You also consent to us using your email address (if provided) for marketing purposes. We will only send you information that we deem relevant to you, such as special events, offers or promotions. You can opt out of receiving these emails at any time using the unsubscribe feature or by emailing or contacting us direct via telephone.


Disclosure of personal information

South Bay Club will not sell or lease your personal information to anyone else. There may be circumstances where we need to disclose your personal information to third parties, for example

  •  to comply with legal or regulatory requirements;
  •  under a court order or subpoena;
  •  in the event of the sale or acquisition of the South Bay Club;
  •  to provide you with services that you have specifically requested;
  •  where companies or businesses providing services to the South Bay Club require that information (for example credit card companies or banking institutions);
  •  in the case of an emergency;
  •  to debt collection agencies where you owe the South Bay Club money for services we have provided to you.

By using our website or providing us with your personal information, you agree to and acknowledge that your personal information may be released to third parties in this manner. Where we do release your personal information, we will do so only to the extent necessary.